93ph Privacy Policy

1Introduction and Scope

This Privacy Policy ("Policy") describes how 93ph ("93ph," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the 93ph online gaming platform at https://93ph.net ("Platform").

93ph is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines.

This Policy applies to all personal data collected through the Platform, including data collected during account registration, deposits and withdrawals, gameplay, customer support interactions, and use of the 93ph mobile application. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2Data Controller Information

For the purposes of the Philippine Data Privacy Act of 2012, 93ph is the personal information controller responsible for the personal data collected through the Platform. 93ph determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws.

If you have any questions, concerns, or requests relating to the processing of your personal data by 93ph, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3Personal Data We Collect

93ph collects the following categories of personal data from players on the Platform:

93ph does not intentionally collect sensitive personal information as defined under Section 3(l) of the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming assessments or as mandated by applicable law.

4How We Collect Your Data

93ph collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions on the 93ph Platform.
• Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behavior on the Platform.
• Third-Party Sources: Identity and payment verification data received from third-party service providers, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and identity verification agencies, for the purpose of completing KYC and AML checks.
• Regulatory Sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with licensing, compliance, or investigation requirements.

5Legal Basis for Processing

93ph processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your freely given, specific, informed, and unambiguous consent to the processing of your personal data for a particular purpose, such as receiving promotional communications from 93ph.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and 93ph — specifically, the Terms & Conditions governing your use of the Platform — including processing required to operate your account, process deposits and withdrawals, and deliver gaming services.
• Legal Obligation: Where processing is necessary for 93ph to comply with a legal obligation under Philippine law, including obligations under the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 93ph, such as fraud prevention, platform security, responsible gaming monitoring, and improvement of the Platform's services, provided that such interests are not overridden by your rights and freedoms as a data subject.

6How We Use Your Data

93ph uses the personal data it collects for the following purposes:

• Account Management: To create, verify, maintain, and manage your 93ph player account, including processing your registration, verifying your identity and age (21+ requirement), and managing your account settings.
• Payment Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate transaction records.
• Platform Operation: To deliver the games and services available on the 93ph Platform, including Dreams of Macao, cockfighting, fishing games, bingo, and all other game categories.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other illegal or prohibited activities on the Platform.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with responsible gaming obligations under applicable regulations.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance in connection with your use of the 93ph Platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC data privacy requirements.
• Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and updates about new games and features on 93ph. You may withdraw this consent at any time by contacting customer support.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, security, and user experience of the 93ph Platform.

7Data Sharing and Disclosure

93ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by 93ph to verify your identity and age in compliance with regulatory requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• Technology Service Providers: Cloud hosting providers, cybersecurity firms, and software vendors who provide technical infrastructure for the 93ph Platform, subject to data processing agreements that require them to protect your data in accordance with the DPA.
• Game Content Providers: Third-party game developers and content licensors whose games are available on the 93ph Platform, to the extent necessary to deliver those games and resolve technical disputes.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by 93ph, subject to professional confidentiality obligations.

Where 93ph engages third-party processors to handle your personal data, we ensure that appropriate data processing agreements are in place requiring those processors to implement adequate security measures and process your data only on 93ph's documented instructions, in accordance with Section 14 of the DPA IRR.

8Cookies and Tracking Technologies

93ph uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyze Platform usage. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience on 93ph.
• Analytics Cookies: These cookies collect anonymized information about how players use the Platform, including which pages are visited most frequently and how players navigate between sections. This data helps 93ph improve the Platform's design and performance.
• Security Cookies: These cookies help 93ph detect and prevent fraudulent activity, unauthorized access attempts, and other security threats on the Platform.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the 93ph Platform, including your ability to log in or access certain features. Instructions for managing cookies are available in the help documentation of your browser.

9Data Retention

93ph retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AMLA obligations.
• Transaction and Financial Data: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act and its implementing regulations.
• Gameplay Records: Retained for a minimum of three (3) years from the date of the gaming session, for dispute resolution and regulatory compliance purposes.
• Customer Support Records: Retained for a minimum of two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Technical and Log Data: Retained for a maximum of twelve (12) months, unless a longer retention period is required for security investigation or legal proceedings.

Upon expiry of the applicable retention period, 93ph will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures. Where anonymization is not technically feasible, data will be securely destroyed.

10Data Security

93ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the 93ph Platform is encrypted using Transport Layer Security (TLS) protocols. Sensitive data stored on 93ph servers is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized 93ph personnel and service providers who require access to perform their job functions. All access is logged and subject to regular review.
• Secure Infrastructure: The 93ph Platform is hosted on secure server infrastructure with firewalls, intrusion detection systems, and regular security patching to protect against known vulnerabilities.
• Regular Security Assessments: 93ph conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate potential security weaknesses in the Platform.
• Staff Training: All 93ph personnel who handle personal data receive regular training on data privacy obligations under the DPA and 93ph's internal data protection policies.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 93ph will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03 on Personal Data Breach Management.

11Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 93ph:

• Right to Be Informed: The right to be informed of the existence of processing of your personal data, the purposes for which it is being processed, and the identity of the personal information controller — all of which are set out in this Policy.
• Right of Access: The right to obtain a copy of the personal data that 93ph holds about you, together with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data that 93ph holds about you.
• Right to Erasure or Blocking: The right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent and there is no other legal basis for processing. This right is subject to 93ph's legal retention obligations under AMLA and PAGCOR regulations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on 93ph's legitimate interests, on grounds relating to your particular situation.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another personal information controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 93ph has processed your personal data in violation of the DPA.

To exercise any of the above rights, please contact 93ph's Data Protection Officer using the contact details in Section 14. 93ph will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you.

12Children and Minors

The 93ph Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. 93ph does not knowingly collect personal data from individuals under the age of 21.

If 93ph becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant account, delete the personal data in question, and report the matter to the relevant Philippine authorities as required by law.

Parents and guardians who believe that their child under the age of 21 may have registered on the 93ph Platform are encouraged to contact 93ph customer support immediately using the contact details in Section 14.

13Changes to This Policy

93ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC regulations, or 93ph's data processing practices. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Policy, 93ph will notify registered players by email or by displaying a prominent notice on the Platform prior to the changes taking effect. Your continued use of the 93ph Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how 93ph is protecting your personal data. Previous versions of this Policy are available upon request by contacting the 93ph Data Protection Officer.

14Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 93ph, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week, and includes Filipino-speaking agents who can assist you in English or Filipino.

If you are not satisfied with 93ph's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.

For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit the Responsible Gaming page or contact our customer support team directly. For general platform inquiries, visit our FAQ page.

This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon request.