Player Safety 21+ Only

Responsible Gaming at 93ph

At 93ph, we believe that gaming should always be fun — never a source of stress, financial strain, or family problems. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a safe and enjoyable activity.

93ph operates under applicable Philippine gaming regulations and takes its responsible gaming obligations seriously. If you or someone you know needs help, please reach out to our 24/7 support team immediately.

21+

Strictly for adults aged 21 and above. No exceptions under Philippine law.

24/7
Support Available
21+
Minimum Age Requirement
24/7
Responsible Gaming Support
4
Self-Management Tools Available
₱0
Cost to Use All Safety Tools

What Responsible Gaming Means at 93ph

Responsible gaming is not just a legal checkbox for 93ph — it is a core part of how we operate. We know that for the vast majority of Filipino players, online gaming at 93ph is a fun pastime, a way to unwind after a long day in Manila, Cebu, Davao, or wherever you are in the Philippines. But we also know that for a small number of players, gambling can become a problem.

That is why 93ph has built a full suite of responsible gaming tools directly into the platform — free of charge, available to every registered player, and easy to activate at any time. From deposit limits to full self-exclusion, we give you control over your own gaming experience.

Responsible gaming at 93ph means playing within your means, setting limits before you start, taking breaks when you need them, and knowing when to stop. It means treating every peso you wager as entertainment spending — not as an investment or a way to solve financial problems.

Remember: Gambling should never be used as a way to earn income, recover losses, or escape personal problems. If it starts to feel that way, please use our self-exclusion tools or contact our support team right away.

Signs of Healthy Gaming Habits

You set a budget before you play and stick to it, whether you win or lose.

You play for fun and entertainment, not to make money or recover previous losses.

You can stop playing at any time without feeling anxious, restless, or irritable.

Gaming does not interfere with your work, family responsibilities, or relationships.

You only gamble with money you can afford to lose — never with rent, bills, or savings.

You are honest with yourself and your family about how much time and money you spend on gaming.

Warning Signs to Watch Out For

Chasing losses — continuing to play in hopes of winning back money you already lost.

Borrowing money from family, friends, or loan apps to fund your gaming sessions.

Feeling irritable, anxious, or depressed when you are not able to play.

Hiding your gaming activity or spending from your partner, parents, or family members.

Neglecting work, school, or family obligations because of time spent gaming online.

93ph Responsible Gaming Tools

Every tool below is free, available 24/7, and can be activated instantly from your account settings or by contacting our support team.

1
Deposit Limits

Set a daily, weekly, or monthly deposit limit on your 93ph account to control how much you fund your gaming wallet. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing it takes effect right away. You can set limits in Philippine Peso (₱) to match your personal budget.

2
Session Time Limits

Set a maximum session duration so that 93ph will automatically remind you — or log you out — when you have been playing for a set amount of time. This is especially useful for players who lose track of time during long gaming sessions. You can set session limits from as short as 30 minutes up to several hours per day.

3
Cooling-Off Period

Take a short break from 93ph without permanently closing your account. A cooling-off period temporarily suspends your account for a period of your choosing — from 24 hours up to 6 weeks. During this time, you will not be able to log in, deposit, or place wagers. All pending withdrawals will still be processed normally.

4
Self-Exclusion

If you feel that you need a longer break or that gambling has become a serious problem, you can request a full self-exclusion from 93ph. Self-exclusion closes your account for a minimum period of 6 months, up to a permanent exclusion. During self-exclusion, 93ph will also suppress all marketing communications to you. This is the most powerful tool we offer.

To activate any of these tools, log in to your 93ph account and visit the Responsible Gaming section in your account settings, or contact our 24/7 customer support team directly. All requests are processed promptly and at no cost to you.

How 93ph Keeps Gaming Safe

Beyond individual player tools, 93ph has platform-wide policies in place to protect every Filipino player on the site.

Strict
21+ Age Verification

Every new 93ph account goes through a mandatory age and identity verification process. Players must be at least 21 years old to register and play, in accordance with Philippine gambling regulations. Government-issued Philippine ID is required. Accounts found to belong to minors are immediately suspended and reported to the relevant authorities.

Active
Gameplay Monitoring

93ph's platform continuously monitors gameplay patterns for signs of problem gambling behavior — such as unusually long sessions, rapid loss-chasing, or sudden large deposit spikes. When our system flags a concern, our responsible gaming team will proactively reach out to the player to offer support and information about available tools.

Policy
Responsible Marketing

93ph does not target marketing communications at players who have set self-exclusion or cooling-off periods. Our promotional content always includes responsible gaming reminders and the 21+ age restriction notice. We do not use misleading language that implies guaranteed wins or portrays gambling as a reliable source of income.

Finance
Segregated Player Funds

Player funds deposited via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods are held separately from 93ph's operational funds. This ensures that your balance is protected and available for withdrawal at any time, regardless of 93ph's business operations.

Support
Trained Support Staff

All 93ph customer support agents receive training in responsible gaming awareness and problem gambling identification. If you reach out to our support team with concerns about your gaming behavior, you will be connected with a trained agent who can guide you through the available tools and resources — in English or Filipino.

PAGCOR
Regulatory Compliance

93ph operates in compliance with PAGCOR's responsible gaming framework, which sets minimum standards for player protection, age verification, self-exclusion programs, and staff training across all licensed online gaming operators in the Philippines. Our responsible gaming program is reviewed and updated regularly to meet evolving PAGCOR requirements.

How to Self-Exclude from 93ph

Self-exclusion is the most powerful responsible gaming tool available on 93ph. It is designed for players who feel that they need a significant break from online gaming, or who believe that gambling has become a problem in their life.

When you self-exclude from 93ph, your account is immediately suspended. You will not be able to log in, deposit, or place any wagers for the duration of your chosen exclusion period. 93ph will also remove you from all marketing lists so you will not receive any promotional emails, SMS, or push notifications during your exclusion.

Any balance remaining in your 93ph wallet at the time of self-exclusion can be withdrawn. Simply contact our support team to process your withdrawal before or after the exclusion is activated.

Important: Self-exclusion periods cannot be shortened once activated. If you choose a 6-month exclusion, you will not be able to reactivate your account until the full 6 months have passed. This is intentional — it is designed to give you a genuine, uninterrupted break.

How to Request Self-Exclusion
1

Log in to your 93ph account and navigate to Account Settings, then select the Responsible Gaming tab.

2

Select Self-Exclusion and choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion.

3

Confirm your request. You will receive a confirmation email and your account will be suspended immediately.

4

Alternatively, contact our 24/7 support team directly and request self-exclusion verbally. Our agents will process it on your behalf within minutes.

5

Withdraw your balance at any time by contacting support. Your funds remain yours throughout the exclusion period.

Tips for Keeping Gaming Fun at 93ph

Simple habits that every Filipino player can adopt to make sure gaming stays a positive part of their life.

Set a Budget First

Before you open the 93ph app or website, decide exactly how much you are willing to spend that session. Treat it like a movie ticket or a dinner out — once it is spent, the entertainment is over. Never chase losses beyond your budget.

Use a Timer

It is easy to lose track of time when you are enjoying games like Dreams of Macao or Super Bingo. Set a timer on your phone before you start, or use 93ph's built-in session time limit feature. When the timer goes off, take a break — even if you are on a winning streak.

Play for Fun, Not Profit

The house always has an edge over time — that is how gaming works. Approach every session at 93ph as entertainment spending, not as an investment. Winning is a bonus, not an expectation. This mindset keeps gaming enjoyable and stress-free.

Talk to Someone

If gaming is causing stress at home — whether in Manila, Cebu, Davao, or anywhere in the Philippines — talk to a trusted family member or friend. You can also reach out to 93ph's support team anytime. Asking for help is a sign of strength, not weakness.

Enjoy 93ph — The Smart Way

93ph is built for Filipino players who want great games, fast payouts, and a platform that genuinely looks out for them. Register today, set your limits from day one, and enjoy everything 93ph has to offer — responsibly. Must be 21 years or older to register and play.

PAGCOR Regulated  ·  21+ Only  ·  Free Self-Exclusion Tools  ·  24/7 Support  ·  GCash & PayMaya Accepted